
The 'HOLY BIBLE OF JIGS' Exposed: Customer Service Scams for Free Goods
Justyn Smallwood
4
7-19The "HOLY BIBLE OF JIGS" details various deceptive methods used to obtain free products and services by exploiting company customer service channels. These strategies primarily involve fabricating complaints or issues to secure unwarranted refunds, replacements, or compensation. The document provides detailed, step-by-step instructions categorized by company and product type for these fraudulent activities.
Fabricating Product Issues for Free Items
- Reporting Defective or Damaged Goods: Users claim products arrived damaged, stopped functioning, or had manufacturing defects (e.g., "melted LEGO parts," "cracked phone cases," non-powering toothbrushes).
- Claiming Non-Receipt or Incorrect Items: Methods include asserting products were delivered but not received (e.g., Pacsun jeans "stolen") or that the wrong item was dispatched (e.g., unreceived AirPods despite tracking).
- Misrepresenting Performance Failures: Involves intentionally damaging products and claiming premature failure (e.g., "popping" Nike shoe air bubble) or alleging advertised features failed (e.g., Lululemon "waterproof" jacket).
- Utilizing Fake Proof of Purchase: Instructions advise generating false receipts or purchase records using browser "inspect element" or dedicated generators (e.g., creating a fake Amazon order for a Corsair fan replacement).
Obtaining Financial Compensation and Gift Cards
- Product Quality Complaints for Checks/Gift Cards: Targets companies like Purina, Gillette, and Energizer with claims of poor product quality to receive monetary compensation (e.g., Purina dog food making pet sick for a $70 check, Gillette razors causing a rash for a $45 Visa Gift Card).
- Billing and Purchase Reversal Scams: Involves claiming accidental or unauthorized purchases (e.g., V-Bucks/iTunes refunds by blaming a child's "accidental" spending).
- Amazon Gift Card Manipulation: Describes a method to "double" a gift card balance by claiming a purchased card had scratched digits and requesting a replacement after the original balance has been spent.
"Jigging" Etiquette and Risk Mitigation
- Varying Contact Information: Advised to use different email addresses, phone numbers, and IP addresses (via VPNs) for repeated attempts to avoid being flagged by companies.
- Personalizing Narratives: Users are encouraged to customize claims rather than using verbatim scripts to appear more genuine and less like a scam.
- Maintaining Professional Demeanor: Emphasizes being polite and professional with customer service representatives to elicit a positive response.
- Limiting Attempts and Acting Clueless: Stresses not overusing a specific "jig" or address, and portraying ignorance or genuine frustration to gain sympathy from agents (e.g., acting "clueless" about battery leakage for Energizer claims).