ListenHub Privacy Policy

Introduction

MarsWave AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ListenHub service, website, and mobile application (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

We collect several types of information from and about users of our Service:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

• Account information: name, email address, username, and password
• Profile information: profile picture, bio, and preferences
• Payment information: credit card details, billing address (processed through secure third-party payment processors)
• Contact information: when you communicate with us

1.2 Content Information

• Articles you save to ListenHub
• Files you save to ListenHub
• Your collections, playlists, and organization of content
• Listening history and preferences

1.3 Usage Information

• Log data: IP address, browser type, operating system, referring/exit pages, date/time stamps
• Device information: device type, device ID, and operating system
• Service usage: features used, time spent on the Service, interactions with the interface
• Location information: general location based on IP address

1.4 Information from Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

2.1 Provide and Maintain the Service

• Create and manage your account
• Process your saved articles and generate AI podcasts
• Provide customer support and respond to your requests

2.2 Improve and Personalize the Service

• Understand how users interact with our Service
• Develop new features and functionality
• Personalize your experience and content recommendations
• Optimize our AI technology for podcast creation

2.3 Communications

• Send you service-related notifications
• Respond to your inquiries and comments
• Send promotional communications (with your consent)
• Provide updates about changes to our Service

2.4 Security and Protection

• Detect, prevent, and address technical issues
• Protect against unauthorized access and fraudulent activity
• Enforce our Terms of Service

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors, service providers, and other partners who help us deliver our Service, such as:

• Cloud storage providers
• Payment processors
• Analytics services
• Customer support services

3.2 Business Transfers

If MarsWave AI is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

5.1 Access and Information

You have the right to request access to the personal information we hold about you and information about how we process it.

5.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

5.3 Deletion

You have the right to request that we delete your personal information in certain circumstances.

5.4 Restriction and Objection

You have the right to request that we restrict the processing of your personal information or to object to our processing of your personal information.

5.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

6. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Do Not Track Signals

We may not respond to Do Not Track ("DNT") signals from your browser at this time.

12. California Privacy Rights

If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA) and other California privacy laws.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hello@marswave.ai

Last Updated: Apr 11th 2025

MarsWave AI